Q: You make the point on your blog that sometimes it’s the small and unexpected things that can have a big impact on happiness. Is there a business application for that thought?

A: Even a small treat can boost people’s happiness. And people get a bigger kick from an unexpected pleasure. [...] This might seem kind of childish, but we’ve all seen adults scrambling for little freebies in very undignified ways. People love a treat!

#littlethings ht @guykawasaki